Integrate the Llama AI API with the Zendesk API

Setup the Llama AI API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Llama AI and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Llama AI with Zendesk#

Create Chat with Llama AI API on New Ticket (Instant) from Zendesk API

Zendesk + Llama AI

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Create Chat with Llama AI API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Llama AI

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Create Chat with Llama AI API on Ticket Closed (Instant) from Zendesk API

Zendesk + Llama AI

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Create Chat with Llama AI API on Ticket Pending (Instant) from Zendesk API

Zendesk + Llama AI

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Create Chat with Llama AI API on Ticket Solved (Instant) from Zendesk API

Zendesk + Llama AI

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Popular Llama AI and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Llama AI and Zendesk Actions#

Create Chat with the Llama AI API

Creates a new chat. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Llama AI#

The Llama AI API provides powerful machine learning capabilities, enabling users to harness advanced AI for image recognition, natural language processing, and predictive modeling. By leveraging this API on Pipedream, you can automate complex workflows that require AI-driven insights, enhancing data analysis and decision-making processes across various business applications.

Connect Llama AI#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    llama_ai: {
      type: "app",
      app: "llama_ai",
    }
  },
  async run({steps, $}) {
    const data = {
        "messages": [
            {"role": "user", "content": "What is the weather like in Boston?"},
        ],
        "functions": [
            {
                "name": "get_current_weather",
                "description": "Get the current weather in a given location",
                "parameters": {
                    "type": "object",
                    "properties": {
                        "location": {
                            "type": "string",
                            "description": "The city and state, e.g. San Francisco, CA",
                        },
                        "days": {
                            "type": "number",
                            "description": "for how many days ahead you wants the forecast",
                        },
                        "unit": {"type": "string", "enum": ["celsius", "fahrenheit"]},
                    },
                },
                "required": ["location", "days"],
            }
        ],
        "stream": "false",
        "function_call": "get_current_weather",
    }
    return await axios($, {
      method: "post",
      url: `https://api.llama-api.com/chat/completions`,
      headers: {
        Authorization: `Bearer ${this.llama_ai.$auth.api_token}`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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