with LiveAgent and Upwave?
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
The Upwave API provides programmatic access to the Upwave project management platform, enabling users to automate tasks, sync data across various tools, and create custom integrations. On Pipedream, you can leverage this API to build powerful workflows that can add tasks, update boards, and track project progress, all in real time. With Pipedream's serverless architecture, you can set up event-driven workflows that respond to changes in Upwave or integrate with other apps to streamline your project management processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
upwave: {
type: "app",
app: "upwave",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.upwave.io/auth/`,
headers: {
"Authorization": `Token ${this.upwave.$auth.api_key}`,
},
})
},
})