LiveAgent
LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.
Integrate the LiveAgent API with the Discord Bot API
Setup the LiveAgent API trigger to run a workflow which integrates with the Discord Bot API. Pipedream's integration platform allows you to integrate LiveAgent and Discord Bot remarkably fast. Free for developers.
Popular Ways to Connect LiveAgent with Discord Bot#
Popular LiveAgent and Discord Bot Actions#
Add Role with the Discord Bot API
Assign a role to a user. Remember that your bot requires the MANAGE_ROLES permission. See the docs here
Create Channel Invite with the Discord Bot API
Create a new invite for the channel. See the docs here
Connect LiveAgent#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of Discord Bot#
The Pipedream Discord app enables you to build event-driven workflows that interact with the Discord API. When you authorize the Pipedream app's access to your guilds, you can use Pipedream workflows to perform common Discord actions, or write your own code against the Discord API.
Connect Discord Bot#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
discord_bot: {
type: "app",
app: "discord_bot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://discord.com/api/users/@me`,
headers: {
"Authorization": `Bot ${this.discord_bot.$auth.bot_token}`,
},
})
},
})