Integrate the Line API with the Zendesk API

Setup the Line API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Line and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Line with Zendesk#

Create Ticket with Zendesk API on New Message Received from Line API

Line + Zendesk

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Delete Ticket with Zendesk API on New Message Received from Line API

Line + Zendesk

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Send Broadcast Message with Line API on New Ticket (Instant) from Zendesk API

Zendesk + Line

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Send Broadcast Message with Line API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Line

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Send Broadcast Message with Line API on Ticket Closed (Instant) from Zendesk API

Zendesk + Line

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Popular Line and Zendesk Triggers#

New Message Received from the Line API

Emit new event for every received message in a channel. See docs here

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Line and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Send Broadcast Message with the Line API

Sends a broadcast message to multiple users at any time. See docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Notification Message with the Line API

Sends notifications to users or groups from LINE Notify. See docs

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Send Push Message with the Line API

Sends a push message to a user, group, or room at any time. See docs

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Overview of Line#

The Line API facilitates interaction with Line's messaging platform, enabling developers to send messages, manage user data, and leverage Line's rich social features within their applications. By using Pipedream, an integration platform, you can automate interactions with the Line API, connect to countless other services, and orchestrate complex workflows without managing servers.

Connect Line#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    line: {
      type: "app",
      app: "line",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://notify-api.line.me/api/status`,
      headers: {
        Authorization: `Bearer ${this.line.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})