Lattice is a people management platform that empowers leaders to build engaged, high-performing teams that inspire winning cultures.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Lattice API enables you to tap into a powerful people management platform, ideal for handling performance reviews, goal setting, and employee engagement within your organization. When you combine Lattice with Pipedream, you unlock the potential for automating various HR processes, synchronizing employee data across systems, and generating real-time insights. Pipedream acts as a facilitator, providing you with a serverless platform where you can connect Lattice to a multitude of other apps and create custom workflows tailored to your company's needs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
lattice: {
type: "app",
app: "lattice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.latticehq.com/v1/goals`,
headers: {
Authorization: `Bearer ${this.lattice.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})