Integrate the KVdb API with the Zendesk API

Setup the KVdb API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate KVdb and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect KVdb with Zendesk#

Get a Key Value with KVdb API on New Ticket (Instant) from Zendesk API

Zendesk + KVdb

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Get a Key Value with KVdb API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + KVdb

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Get a Key Value with KVdb API on Ticket Closed (Instant) from Zendesk API

Zendesk + KVdb

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Get a Key Value with KVdb API on Ticket Pended (Instant) from Zendesk API

Zendesk + KVdb

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Get a Key Value with KVdb API on Ticket Solved (Instant) from Zendesk API

Zendesk + KVdb

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Popular KVdb and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular KVdb and Zendesk Actions#

Get a Key Value with the KVdb API

KVDB is designed for quick and easy integration into projects that need a globally accessible key-value database. To get started, create at API key at https://kvdb.io/

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Set a Key Value with the KVdb API

KVDB is designed for quick and easy integration into projects that need a globally accessible key-value database. To get started, create at API key at https://kvdb.io/

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of KVdb#

The KVdb API is a key-value store that facilitates simple data storage and retrieval operations. On Pipedream, you can harness this API to build serverless workflows that require quick data access and state management. Whether you're needing to store user preferences, cache data for repeat use, or coordinate distributed processes, KVdb's straightforward RESTful interface can be integrated into Pipedream's workflows to provide persistent storage solutions.

Connect KVdb#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    kvdb: {
      type: "app",
      app: "kvdb",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://kvdb.io/${this.kvdb.$auth.api_key}/`,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})