What do you want to automate

with Kustomer and ServiceNow?

Prompt, edit and deploy AI agents that connect to Kustomer, ServiceNow and 2,500+ other apps in seconds.

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Create Table Record with ServiceNow API on New Conversation Created (Instant) from Kustomer API
Kustomer + ServiceNow
 
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Create Table Record with ServiceNow API on New Customer Created (Instant) from Kustomer API
Kustomer + ServiceNow
 
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Create Table Record with ServiceNow API on New Message Created in Conversation (Instant) from Kustomer API
Kustomer + ServiceNow
 
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Create Table Record with ServiceNow API on Updated Conversation (Instant) from Kustomer API
Kustomer + ServiceNow
 
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Create Table Record with ServiceNow API on Updated Customer (Instant) from Kustomer API
Kustomer + ServiceNow
 
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New Conversation Created (Instant) from the Kustomer API

Emit new event when a conversation is created in Kustomer.

 
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New Customer Created (Instant) from the Kustomer API

Emit new event when a new customer is added to Kustomer.

 
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New Message Created in Conversation (Instant) from the Kustomer API

Emit new event when a new message is created in a conversation.

 
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Updated Conversation (Instant) from the Kustomer API

Emit new event when an existing conversation is updated in Kustomer.

 
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Updated Customer (Instant) from the Kustomer API

Emit new event when an existing customer's details are updated in Kustomer.

 
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Create Conversation with the Kustomer API

Creates a new conversation in Kustomer. See the documentation

 
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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

 
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Create Customer with the Kustomer API

Creates a new customer in Kustomer. See the documentation

 
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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

 
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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

 
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Integrate the Kustomer API with the ServiceNow API
Setup the Kustomer API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Kustomer and ServiceNow remarkably fast. Free for developers.

Connect Kustomer

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    kustomer: {
      type: "app",
      app: "kustomer",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.kustomer.$auth.subdomain}.api.kustomerapp.com/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.kustomer.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of ServiceNow

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo