Integrate the Koala AI API with the ServiceNow API

Setup the Koala AI API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Koala AI and ServiceNow remarkably fast. Free for developers.

Popular Koala AI and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Koala AI#

The Koala AI API enables intelligent analysis of text and conversation data, offering insights and automation capabilities. With Koala AI API on Pipedream, you can craft serverless workflows that respond to data in real-time. Use it to analyze sentiment, categorize content, extract entities, and more. Build workflows that trigger on new data, process it through Koala AI, and act on the insights gained, like updating a database, sending notifications, or enriching CRM information.

Connect Koala AI#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    koala_ai: {
      type: "app",
      app: "koala_ai",
    }
  },
  async run({steps, $}) {
    const data = {
      "targetKeyword": `What is Pipedream?`,
      "gptVersion": `gpt-3.5`,
    }
    return await axios($, {
      method: "post",
      url: `https://koala.sh/api/articles/`,
      headers: {
        Authorization: `Bearer ${this.koala_ai.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})