Integrate the KnowBe4 API with the ServiceNow API

Setup the KnowBe4 API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate KnowBe4 and ServiceNow remarkably fast. Free for developers.

Popular KnowBe4 and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of KnowBe4#

The KnowBe4 API offers a platform for automating and managing the various aspects of a security awareness training program. By tapping into KnowBe4's API on Pipedream, you can streamline user management, phishing simulations, and training campaigns, integrating these into broader IT processes or alerting systems. Tailoring automations can lead to improved response times, comprehensive reporting, and enhanced overall security education within an organization.

Connect KnowBe4#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    knowbe4: {
      type: "app",
      app: "knowbe4",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.knowbe4.$auth.server_location}.api.knowbe4.com/v1/account`,
      headers: {
        Authorization: `Bearer ${this.knowbe4.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})