Keen.io

The Complete Event Data Management Solution đź“Š Keen is the all in one solution for event data management, from collection to application.

Integrate the Keen.io API with the Zendesk API

Setup the Keen.io API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Keen.io and Zendesk remarkably fast. Free for developers.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Keen.io

The Keen.io API provides robust analytics and data collection capabilities. On Pipedream, you can harness this power to create custom event tracking and analysis workflows, automate reporting, and drive data-informed decisions. With Keen.io's ability to capture, analyze, and embed event data, you can set up workflows on Pipedream that react to data streams in real-time, aggregate metrics, or trigger actions in other apps based on insights.

Connect Keen.io

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    keen_io: {
      type: "app",
      app: "keen_io",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.keen.io/3.0/projects/${this.keen_io.$auth.project_id}/events`,
      params: {
        api_key: `${this.keen_io.$auth.key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo