Keen.io
The Complete Event Data Management Solution 📊 Keen is the all in one solution for event data management, from collection to application.
Integrate the Keen.io API with the Zendesk API
Setup the Keen.io API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Keen.io and Zendesk remarkably fast. Free for developers.
Popular Keen.io and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Keen.io#
The Keen.io API provides robust analytics and data collection capabilities. On Pipedream, you can harness this power to create custom event tracking and analysis workflows, automate reporting, and drive data-informed decisions. With Keen.io's ability to capture, analyze, and embed event data, you can set up workflows on Pipedream that react to data streams in real-time, aggregate metrics, or trigger actions in other apps based on insights.
Connect Keen.io#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
keen_io: {
type: "app",
app: "keen_io",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.keen.io/3.0/projects/${this.keen_io.$auth.project_id}/events`,
params: {
api_key: `${this.keen_io.$auth.key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})