Karbon

Karbon is a collaborative practice management platform for accounting firms to manage workflows, communicate with teams and deliver exceptional client work.

Integrate the Karbon API with the Zendesk API

Setup the Karbon API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Karbon and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
Try it
New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
Try it
Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
Try it
Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
Try it
Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
Try it
Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
Try it
Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
Try it
Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
Try it

Overview of Karbon

Karbon is a work management platform designed for accounting firms, centralizing team communication, workflows, and client interactions. With Karbon's API, you can automate routine operations, sync data across multiple systems, and create custom monitoring solutions tailored for your firm's workflow. By leveraging Pipedream's capabilities, you can harness the power of Karbon's API to create dynamic, serverless workflows that connect Karbon with other apps to streamline your accounting practices.

Connect Karbon

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    karbon: {
      type: "app",
      app: "karbon",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.karbonhq.com/v3/Users`,
      headers: {
        Authorization: `Bearer ${this.karbon.$auth.application_access_key}`,
        "AccessKey": `${this.karbon.$auth.tenant_access_key}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})