Integrate the Jotform API with the Zendesk API

Setup the Jotform API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Jotform and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Jotform with Zendesk#

Create Ticket with Zendesk API on New Submission (Instant) from Jotform API

Jotform + Zendesk

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Delete Ticket with Zendesk API on New Submission (Instant) from Jotform API

Jotform + Zendesk

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Update Ticket with Zendesk API on New Submission (Instant) from Jotform API

Jotform + Zendesk

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Get Form Submissions with Jotform API on New Ticket (Instant) from Zendesk API

Zendesk + Jotform

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Get Form Submissions with Jotform API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Jotform

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Popular Jotform and Zendesk Triggers#

New Submission (Instant) from the Jotform API

Emit new event when a form is submitted

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Jotform and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Form Submissions with the Jotform API

Gets a list of form responses See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Monthly User Usage with the Jotform API

Gets number of form submissions received this month. Also, get number of SSL form submissions, payment form submissions and upload space used by user See the docs here

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Get User Submissions with the Jotform API

Gets a list of all submissions for all forms on the account See the docs here

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Overview of Jotform#

Jotform’s API is a powerhouse for automating form and survey data management. With Pipedream, harness this API to trigger workflows from new form submissions, manipulate and analyze your form data, and sync it across various platforms. Think streamlined data entry to CRMs, instant notifications for new leads or feedback, and timely data backups to cloud storage.

Connect Jotform#

import { axios } from "@pipedream/platform"

export default defineComponent({
  props: {
    jotform: {
      type: "app",
      app: "jotform",
    }
  },
  methods: {
    _getBaseUrl() {
      let baseUrl = `https://${this.jotform.$auth.region}.jotform.com/`;
      const standardSubdomains = [
        "api",
        "eu-api",
        "hipaa-api",
      ];
      if (!standardSubdomains.includes(this.jotform.$auth.region)) {
        baseUrl += "API/";
      }
      return baseUrl;
    },
  },
  async run({steps, $}) {
    const baseUrl = this._getBaseUrl(); 
    return await axios($, {
      url: `${baseUrl}user`, 
      params: {
        apiKey: `${this.jotform.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})