Integrate the Jira API with the Zendesk API

Setup the Jira API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Jira and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Jira with Zendesk#

Add Attachment To Issue with Jira API on New Ticket (Instant) from Zendesk API

Zendesk + Jira

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Add Attachment To Issue with Jira API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Jira

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Add Attachment To Issue with Jira API on Ticket Closed (Instant) from Zendesk API

Zendesk + Jira

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Add Attachment To Issue with Jira API on Ticket Pended (Instant) from Zendesk API

Zendesk + Jira

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Add Attachment To Issue with Jira API on Ticket Solved (Instant) from Zendesk API

Zendesk + Jira

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Popular Jira and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Jira and Zendesk Actions#

Add Attachment To Issue with the Jira API

Adds an attachment to an issue, See the docs

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Comment To Issue with the Jira API

Adds a new comment to an issue, See the docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Add Multiple Attachments To Issue with the Jira API

Adds multiple attachments to an issue, See the docs

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Overview of Jira#

The Jira API opens up a world of possibilities for automating project management tasks, syncing with other tools, and enhancing data visibility. With Pipedream's integration, you can streamline issue tracking by automatically creating, updating, and searching for issues in Jira, as well as managing projects, sprints, users, and more. This integration not only saves time but also ensures real-time data flow across various platforms, keeping teams in sync and projects on track.

Connect Jira#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira: {
      type: "app",
      app: "jira",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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