Create Message with Vitally API on New Issue Deleted Event (Instant) from Jira API

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New Issue Deleted Event (Instant) from the Jira API

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Create Message with the Vitally API

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Getting Started#

This integration creates a workflow with a Jira trigger and Vitally action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Issue Deleted Event (Instant) trigger
1. Connect your Jira account
2. Select a Cloud ID
3. Configure JQL Filter
4. Optional- Configure Override Existing Webhooks
Configure the Create Message action
1. Connect your Vitally account
2. Select a Organization Id
3. Select a Conversation Id
4. Configure External Id
5. Optional- Configure Timestamp
6. Configure Message
7. Select a From
8. Select one or more To
9. Optional- Select one or more CC
10. Optional- Select one or more BCC
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Issue Deleted Event (Instant) on Jira

Description:Emit new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

Version:0.0.10

Key:jira-issue-deleted

View on GitHub

Jira Overview#

The Jira API opens up a world of possibilities for automating project management tasks, syncing with other tools, and enhancing data visibility. With Pipedream's integration, you can streamline issue tracking by automatically creating, updating, and searching for issues in Jira, as well as managing projects, sprints, users, and more. This integration not only saves time but also ensures real-time data flow across various platforms, keeping teams in sync and projects on track.

Trigger Code#

import common from "../common/common.mjs";

export default {
  key: "jira-issue-deleted",
  name: "New Issue Deleted Event (Instant)",
  description: "Emit new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.",
  version: "0.0.10",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "jira:issue_deleted",
      ];
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Jira	`jira`	`app`	This component uses the Jira app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Cloud ID	`cloudId`	`string`	Select a value from the drop down menu.
JQL Filter	`jqlFilter`	`string`	The JQL filter that specifies which issues the webhook is sent for, only a subset of JQL can be used, e.g. `project = P1` See supported JQL filters
Override Existing Webhooks	`overrideExistingWebhooks`	`boolean`	Override existing webhooks with this new Pipedream source's webhook. Recommend to set this to `true` if you have an existing Jira webhook that you no longer use and want to override with the new Pipedream source.

Trigger Authentication#

Jira uses OAuth authentication. When you connect your Jira account, Pipedream will open a popup window where you can sign into Jira and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Jira API.

Pipedream requests the following authorization scopes when you connect your account:

read:jira-workmanage:jira-projectread:jira-userwrite:jira-workmanage:jira-data-providerread:meoffline_accessread:issue-details:jiraread:board-scope:jira-softwareread:webhook:jirawrite:webhook:jiraread:field:jiraread:project:jiradelete:webhook:jirawrite:board-scope:jira-softwareread:board-scope.admin:jira-softwareread:sprint:jira-softwarewrite:sprint:jira-softwareread:field.option:jirawrite:field.option:jiraread:custom-field-contextual-configuration:jira write:custom-field-contextual-configuration:jiramanage:jira-configurationread:jql:jira

About Jira#

Jira is the #1 agile project management tool used by teams to plan, track, release, and support great software with confidence

Action#

Create Message on Vitally

Description:Create a new message. [See the documentation](https://docs.vitally.io/pushing-data-to-vitally/rest-api/messages#create-a-message-post)

Version:0.0.2

Key:vitally-create-message

View on GitHub

Vitally Overview#

The Vitally API offers a window into customer success operations, enabling you to automate workflows, integrate with other tools, and manipulate customer data programmatically. With Pipedream, you can harness this API to create custom automations that react to events in Vitally, sync data between Vitally and other platforms, or maintain up-to-date customer profiles across your business stack.

Action Code#

import vitally from "../../vitally.app.mjs";

export default {
  key: "vitally-create-message",
  name: "Create Message",
  version: "0.0.2",
  description: "Create a new message. [See the documentation](https://docs.vitally.io/pushing-data-to-vitally/rest-api/messages#create-a-message-post)",
  type: "action",
  props: {
    vitally,
    organizationId: {
      propDefinition: [
        vitally,
        "organizationId",
      ],
    },
    conversationId: {
      propDefinition: [
        vitally,
        "conversationId",
        ({ organizationId }) => ({
          organizationId,
        }),
      ],
    },
    externalId: {
      propDefinition: [
        vitally,
        "externalId",
      ],
      description: "The unique ID of the message in your system.",
    },
    timestamp: {
      type: "string",
      label: "Timestamp",
      description: "The ISO-formatted string timestamp of when the message was sent.",
      optional: true,
    },
    message: {
      type: "string",
      label: "Message",
      description: "The HTML content of the message.",
    },
    from: {
      propDefinition: [
        vitally,
        "assignedToId",
        ({ organizationId }) => ({
          organizationId,
        }),
      ],
      label: "From",
      description: "The sender participant.",
    },
    to: {
      propDefinition: [
        vitally,
        "assignedToId",
      ],
      type: "string[]",
      label: "To",
      description: "List of the recipient participants.",
    },
    cc: {
      propDefinition: [
        vitally,
        "assignedToId",
      ],
      type: "string[]",
      label: "CC",
      description: "List of the cc recipient participants.",
      optional: true,
    },
    bcc: {
      propDefinition: [
        vitally,
        "assignedToId",
      ],
      type: "string[]",
      label: "BCC",
      description: "List of the bcc recipient participants.",
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      vitally,
      organizationId,
      conversationId,
      from,
      to,
      cc,
      bcc,
      ...data
    } = this;

    const response = await vitally.createMessage({
      $,
      organizationId,
      conversationId,
      data: {
        ...data,
        from: {
          type: "user",
          id: from,
        },
        to: to && to.map((id) => ({
          type: "user",
          id,
        })),
        cc: cc && cc.map((id) => ({
          type: "user",
          id,
        })),
        bcc: bcc && bcc.map((id) => ({
          type: "user",
          id,
        })),
      },
    });

    $.export("$summary", `A new message with Id: ${response.id} was successfully created!`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Vitally	`vitally`	`app`	This component uses the Vitally app.
Organization Id	`organizationId`	`string`	Select a value from the drop down menu.
Conversation Id	`conversationId`	`string`	Select a value from the drop down menu.
External Id	`externalId`	`string`	The unique ID of the message in your system.
Timestamp	`timestamp`	`string`	The ISO-formatted string timestamp of when the message was sent.
Message	`message`	`string`	The HTML content of the message.
From	`from`	`string`	Select a value from the drop down menu.
To	`to`	`string[]`	Select a value from the drop down menu.
CC	`cc`	`string[]`	Select a value from the drop down menu.
BCC	`bcc`	`string[]`	Select a value from the drop down menu.

Action Authentication#

Vitally uses API keys for authentication. When you connect your Vitally account, Pipedream securely stores the keys so you can easily authenticate to Vitally APIs in both code and no-code steps.

To retrieve your API Key,

Click the drop down on the top left with Vitally logo
Go to “Settings” > “Integrations” > Vitally REST API
Copy the API Key under Secret Token

About Vitally#

Modern #CustomerSuccess for B2B SaaS. 🚀 Unify your data, understand it deeply, and build powerful automation to drive a world-class customer experience.

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Create Message with Vitally API on New Issue Deleted Event (Instant) from Jira API

Pipedream makes it easy to connect APIs for Vitally, Jira and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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