Jira Service Desk

Work with Jira Service Desk-specific entities, such as requests.

Integrate the Jira Service Desk API with the Schedule API

Setup the Jira Service Desk API trigger to run a workflow which integrates with the Schedule API. Pipedream's integration platform allows you to integrate Jira Service Desk and Schedule remarkably fast. Free for developers.

Create Comment on Request with Jira Service Desk API on Custom Interval from Schedule API
Schedule + Jira Service Desk
 
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Create Comment on Request with Jira Service Desk API on Daily schedule from Schedule API
Schedule + Jira Service Desk
 
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Create Comment on Request with Jira Service Desk API on Monthly Schedule from Schedule API
Schedule + Jira Service Desk
 
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Create Comment on Request with Jira Service Desk API on Weekly schedule from Schedule API
Schedule + Jira Service Desk
 
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Create Request with Jira Service Desk API on Custom Interval from Schedule API
Schedule + Jira Service Desk
 
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Custom Interval from the Schedule API

Trigger your workflow every N hours, minutes or seconds.

 
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Daily schedule from the Schedule API

Trigger your workflow every day.

 
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New Request Created from the Jira Service Desk API

Emit new event when a customer request is created. See the documentation

 
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Monthly Schedule from the Schedule API

Trigger your workflow on one or more days each month at a specific time (with timezone support).

 
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Request Status Updated from the Jira Service Desk API

Emit new event when a customer request is updated. See the documentation

 
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Create Comment on Request with the Jira Service Desk API

Create a comment on a customer request. See the documentation

 
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Create Request with the Jira Service Desk API

Creates a new customer request. See the documentation

 
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Overview of Jira Service Desk

The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.

Connect Jira Service Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira_service_desk: {
      type: "app",
      app: "jira_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Schedule

With Schedule - A trigger provided by Pipedream - You can easily build
automated workflows that run on regular times or intervals. Some examples of
things that you can build using the Schedule API include:

  • Automated data retrieval from a third-party service, like pulling stats from
    your Salesforce account on a set schedule.
  • Uploading new data sets to a database with a predetermined interval.
  • Automatic emails to customers or leads at a certain time of the day.
  • Automating data analysis based on a set schedule.
  • Automatically optimizing social media postings according to a specified
    timeline.
  • Updating webpages at a certain interval with newly available content.
  • Re-running reports on a periodic basis.
  • Refreshing a cache of data at a given frequency.