Work with Jira Service Desk-specific entities, such as requests.
Get a unique address where you can send emails to trigger your workflow.
Emit new event when a customer request is created. See the documentation
Emit new event when a customer request is updated. See the documentation
Create a comment on a customer request. See the documentation
Customize and send an email to the email address you registered with Pipedream. The email will be sent by notifications@pipedream.com.
The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jira_service_desk: {
type: "app",
app: "jira_service_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.atlassian.com/me`,
headers: {
Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
},
})
},
})
export default defineComponent({
async run({ $ }) {
const options = {
subject: 'Your subject here',
text: 'Your text here'
};
$.send.email(options);
},
});