with Jira Service Desk and Dialpad?
Emit new call event subscription. See Event doc and webhook doc
Emit new contact event subscription. See Event doc and webhook doc
Emit new event when a customer request is created. See the documentation
Emit new SMS event subscription. See Event doc and webhook doc
Emit new event when a customer request is updated. See the documentation
Create a comment on a customer request. See the documentation
The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jira_service_desk: {
type: "app",
app: "jira_service_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.atlassian.com/me`,
headers: {
Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
},
})
},
})
The Dialpad API taps into the core of Dialpad's communication platform, allowing for the automation of voice and messaging workflows. By leveraging this API through Pipedream, you can interact with call data, manage users, and automate sending of SMS messages, among other tasks. This enables the creation of intricate, automated processes that can enhance business communication efficiency, customer support, and team collaboration within your organization.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dialpad: {
type: "app",
app: "dialpad",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://dialpad.com/api/v2/users/me`,
headers: {
Authorization: `Bearer ${this.dialpad.$auth.oauth_access_token}`,
},
})
},
})