Jira Service Desk

Work with Jira Service Desk-specific entities, such as requests.

Integrate the Jira Service Desk API with the Delay API

Setup the Jira Service Desk API trigger to run a workflow which integrates with the Delay API. Pipedream's integration platform allows you to integrate Jira Service Desk and Delay remarkably fast. Free for developers.

Delay Workflow with Delay API on New Request Created from Jira Service Desk API
Jira Service Desk + Delay
 
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Delay Workflow with Delay API on Request Status Updated from Jira Service Desk API
Jira Service Desk + Delay
 
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New Request Created from the Jira Service Desk API

Emit new event when a customer request is created. See the documentation

 
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Request Status Updated from the Jira Service Desk API

Emit new event when a customer request is updated. See the documentation

 
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Create Comment on Request with the Jira Service Desk API

Create a comment on a customer request. See the documentation

 
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Delay Workflow with the Delay API

Delay the execution of your workflow for a specific amount of time (does not count against your compute time).

 
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Create Request with the Jira Service Desk API

Creates a new customer request. See the documentation

 
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Overview of Jira Service Desk

The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.

Connect Jira Service Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira_service_desk: {
      type: "app",
      app: "jira_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Delay

The Delay API in Pipedream is a built-in function that allows you to pause a workflow for a specified amount of time. This can be incredibly useful when you need to stagger API calls to avoid rate limits, wait for an external process to complete, or simply introduce a delay between actions in a sequence. With precision up to milliseconds, the Delay API provides a simple yet powerful tool for managing timing in automation workflows.

Connect Delay

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export default defineComponent({
  async run({steps, $}) {
    // Specify the amount of time to delay your workflow in milliseconds
    return $.flow.delay(5000)
  },
})