Integrate the ISN API with the Zendesk API

Setup the ISN API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ISN and Zendesk remarkably fast. Free for developers.

Popular ISN and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular ISN and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of ISN#

The ISN API (Inspection Support Network) offers a robust interface for accessing and managing data related to property inspections - Think of it as the digital toolbox for inspection professionals. By integrating with Pipedream, you can use triggers and actions to automate tasks, sync data across other apps, and streamline your inspection workflows. From automatically scheduling inspections based on customer input to syncing inspection results with CRM platforms, the efficiency gains are substantial.

Connect ISN#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    isn: {
      type: "app",
      app: "isn",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://inspectionsupport.com/${this.isn.$auth.company_key}/rest/me`,
      auth: {
        username: `${this.isn.$auth.username}`,
        password: `${this.isn.$auth.password}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})