Integrate the Ironclad API with the Zendesk API

Setup the Ironclad API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Ironclad and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Ironclad with Zendesk#

Create Record with Ironclad API on New Ticket (Instant) from Zendesk API

Zendesk + Ironclad

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Create Record with Ironclad API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Ironclad

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Create Record with Ironclad API on Ticket Closed (Instant) from Zendesk API

Zendesk + Ironclad

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Create Record with Ironclad API on Ticket Pending (Instant) from Zendesk API

Zendesk + Ironclad

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Create Record with Ironclad API on Ticket Solved (Instant) from Zendesk API

Zendesk + Ironclad

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Popular Ironclad and Zendesk Triggers#

New Approval Event Instant from the Ironclad API

Emit new event when a fresh approval event is generated.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Workflow Document Event (Instant) from the Ironclad API

Emit new event when a workflow document event is freshly established.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Workflow Event (Instant) from the Ironclad API

Emit new event when a new workflow event is created.

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Popular Ironclad and Zendesk Actions#

Create Record with the Ironclad API

Creates a new record in Ironclad. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Launch Workflow with the Ironclad API

Launches a new workflow in Ironclad. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Workflow Metadata with the Ironclad API

Updates the metadata of an existing workflow. See the documentation

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Connect Ironclad#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ironclad: {
      type: "app",
      app: "ironclad",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://ironcladapp.com/scim/v2/Users`,
      headers: {
        Authorization: `Bearer ${this.ironclad.$auth.oauth_access_token}`,
      },
      params: {
        startIndex: `1`,
        count: `25`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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