Integrate the Intercom API with the ServiceNow API

Setup the Intercom API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Intercom and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Intercom with ServiceNow#

Create Table Record with ServiceNow API on New Companies from Intercom API

Intercom + ServiceNow

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Create Table Record with ServiceNow API on New Reply From Admin from Intercom API

Intercom + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Companies from Intercom API

Intercom + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Reply From Admin from Intercom API

Intercom + ServiceNow

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Get Table Records with ServiceNow API on New Companies from Intercom API

Intercom + ServiceNow

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Popular Intercom and ServiceNow Triggers#

New Companies from the Intercom API

Emit new event each time a new company is added.

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New Reply From Admin from the Intercom API

Emit new event each time an admin replies to a conversation.

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New Conversations from the Intercom API

Emit new event each time a new conversation is added.

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New Reply From User from the Intercom API

Emit new event each time a user replies to a conversation.

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New Unsubscriptions from the Intercom API

Emit new event each time a user unsubscribes from receiving emails.

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Popular Intercom and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Create Note with the Intercom API

Creates a note for a specific user. See the docs here

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Overview of Intercom#

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Connect Intercom#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    intercom: {
      type: "app",
      app: "intercom",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.intercom.io/admins`,
      headers: {
        Authorization: `Bearer ${this.intercom.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})