Instabot
Instabot is a chatbot platform that increases conversion where you are already interacting with your users - via your website, mobile app or email. You can build, integrate, and launch Instabot into your campaigns quickly.
Integrate the Instabot API with the Zendesk API
Setup the Instabot API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Instabot and Zendesk remarkably fast. Free for developers.
Popular Instabot and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Instabot#
The Instabot API offers the ability to programmatically interact with the Instabot platform, enabling the automation of chatbot conversations and data. By leveraging this API with Pipedream, you can create powerful workflows to enhance user engagement, collect insightful data, and streamline communications. It supports various operations like sending messages, managing users, and retrieving conversation logs, which can be harnessed for targeted marketing, customer support automation, and real-time analytics.
Connect Instabot#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
instabot_chatbot_platform: {
type: "app",
app: "instabot_chatbot_platform",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.instabot.io/v1/users`,
headers: {
"X-Instabot-Api-Key": `${this.instabot_chatbot_platform.$auth.api_key}`,
"Authorization": `X-Instabot-Master-Api-Key ${this.instabot_chatbot_platform.$auth.master_api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})