What do you want to automate
with Infobip and Gorgias?
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Popular Ways to Connect Infobip with Gorgias#
Popular Infobip and Gorgias Triggers#
Emit new event when a new message is received on Whatsapp.
Emit new event when a ticket message is created. See the documentation
Emit new event when a ticket is updated. See the documentation
Popular Infobip and Gorgias Actions#
Create a message for a ticket in the Gorgias system. See the documentation
Send a text message to multiple recipients via Viber. See the documentation
Overview of Infobip#
The Infobip API is a communication platform that enables seamless integration of messaging, voice, and email functionalities into various applications. With Infobip, you can automate notifications, authenticate users via one-time passwords, engage customers across multiple channels, and track communication performance. Pipedream's serverless execution environment lets you create sophisticated workflows that harness the capabilities of Infobip by triggering actions based on events, manipulating data, and connecting with numerous other apps.
Connect Infobip#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
infobip: {
type: "app",
app: "infobip",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.infobip.$auth.base_url}.api.infobip.com/sms/1/logs`,
headers: {
"Authorization": `App ${this.infobip.$auth.api_key}`,
},
})
},
})
Overview of Gorgias#
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
Connect Gorgias#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
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