Integrate the IdentityCheck API with the Zendesk API

Setup the IdentityCheck API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate IdentityCheck and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect IdentityCheck with Zendesk#

Create Verification with IdentityCheck API on New Ticket (Instant) from Zendesk API

Zendesk + IdentityCheck

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Create Verification with IdentityCheck API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + IdentityCheck

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Create Verification with IdentityCheck API on Ticket Closed (Instant) from Zendesk API

Zendesk + IdentityCheck

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Create Verification with IdentityCheck API on Ticket Pending (Instant) from Zendesk API

Zendesk + IdentityCheck

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Create Verification with IdentityCheck API on Ticket Solved (Instant) from Zendesk API

Zendesk + IdentityCheck

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Popular IdentityCheck and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular IdentityCheck and Zendesk Actions#

Create Verification with the IdentityCheck API

Create a identity check. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Connect IdentityCheck#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    identitycheck: {
      type: "app",
      app: "identitycheck",
    }
  },
  async run({steps, $}) {
    const data = {
      "firstName": "Sarah",
      "lastName": "Husband",
      "email": "sarah@frabrikam.com",
      "emailUser": "Yes",
      "type": "kyc",
      "triggeredBy": "direct",
      "active": true
    }
    return await axios($, {
      method: "post",
      url: `https://identity.stackgo.io/api/direct-verification`,
      headers: {
        "Authorization": `Basic ${this.identitycheck.$auth.api_key}`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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