IBM X-Force Exchange
IBM X-Force Exchange is a threat intelligence sharing platform that you can use to research security threats, to aggregate intelligence, and to collaborate with peers.
Integrate the IBM X-Force Exchange API with the Zendesk API
Setup the IBM X-Force Exchange API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate IBM X-Force Exchange and Zendesk remarkably fast. Free for developers.
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Popular IBM X-Force Exchange and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of IBM X-Force Exchange#
The IBM X-Force Exchange API offers a comprehensive threat intelligence database, allowing users to access risk scores, reports, and historical data on various threats. With Pipedream, you can automate workflows involving threat analysis, monitoring, and response. By leveraging its capabilities, you can streamline security operations, such as fetching threat intelligence, updating threat databases, and alerting based on specific indicators of compromise (IOCs).
Connect IBM X-Force Exchange#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ibm_x_force_exchange: {
type: "app",
app: "ibm_x_force_exchange",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.xforce.ibmcloud.com/api/user/profile`,
auth: {
username: `${this.ibm_x_force_exchange.$auth.api_key}`,
password: `${this.ibm_x_force_exchange.$auth.api_password}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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