IBM Cloud - Speech to Text
Speech to Text
Integrate the IBM Cloud - Speech to Text API with the Zendesk API
Setup the IBM Cloud - Speech to Text API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate IBM Cloud - Speech to Text and Zendesk remarkably fast. Free for developers.
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Popular IBM Cloud - Speech to Text and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of IBM Cloud - Speech to Text#
The IBM Cloud - Speech to Text API transforms spoken language into written text, offering a powerful tool for creating transcriptions, enabling voice control and command features, and feeding speech into analytics platforms. With Pipedream, you can build automated workflows that leverage this capability, such as transcribing meetings in real-time, analyzing customer service calls for sentiment and keywords, or even creating subtitles for videos. The ability to connect with other apps on Pipedream allows for complex workflows that can turn spoken data into actionable insights or accessible content.
Connect IBM Cloud - Speech to Text#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ibm_cloud_speech_to_text: {
type: "app",
app: "ibm_cloud_speech_to_text",
}
},
async run({steps, $}) {
const data = {
"text": `hello world`,
}
return await axios($, {
method: "post",
url: `${this.ibm_cloud_speech_to_text.$auth.instance_url}/v1/synthesize`,
headers: {
"Content-Type": `application/json`,
"Accept": `audio/wav`,
},
auth: {
username: `apikey`,
password: `${this.ibm_cloud_speech_to_text.$auth.api_key}`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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