Integrate the Hugging Face API with the Zendesk API

Setup the Hugging Face API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Hugging Face and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Hugging Face with Zendesk#

Document Question Answering with Hugging Face API on New Ticket (Instant) from Zendesk API

Zendesk + Hugging Face

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Document Question Answering with Hugging Face API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Hugging Face

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Document Question Answering with Hugging Face API on Ticket Closed (Instant) from Zendesk API

Zendesk + Hugging Face

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Document Question Answering with Hugging Face API on Ticket Pended (Instant) from Zendesk API

Zendesk + Hugging Face

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Document Question Answering with Hugging Face API on Ticket Solved (Instant) from Zendesk API

Zendesk + Hugging Face

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Popular Hugging Face and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Hugging Face and Zendesk Actions#

Document Question Answering with the Hugging Face API

Want to have a nice know-it-all bot that can answer any question?. This action allows you to ask a question and get an answer from a trained model. See the docs.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Image Classification with the Hugging Face API

This task reads some image input and outputs the likelihood of classes. This action allows you to classify images into categories. See the docs.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Language Translation with the Hugging Face API

This task is well known to translate text from one language to another. See the docs.

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Overview of Hugging Face#

The Hugging Face API provides access to a vast range of machine learning models, primarily for natural language processing (NLP) tasks like text classification, translation, summarization, and question answering. It lets you leverage pre-trained models and fine-tune them on your data. Using the API within Pipedream, you can automate workflows that involve language processing, integrate AI insights into your apps, or respond to events with AI-generated content.

Connect Hugging Face#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    hugging_face: {
      type: "app",
      app: "hugging_face",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://huggingface.co/api/whoami-v2`,
      headers: {
        Authorization: `Bearer ${this.hugging_face.$auth.access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})