Howuku

Howuku is an all-in-one UX & CRO platform for startups and SME businesses with tools such as Heatmap, SessionRecording, and ABTesting.

Integrate the Howuku API with the Zendesk API

Setup the Howuku API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Howuku and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Incoming Survey from Howuku API
Howuku + Zendesk
 
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Delete Ticket with Zendesk API on New Incoming Survey from Howuku API
Howuku + Zendesk
 
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Get Survey Responses with Howuku API on New Ticket (Instant) from Zendesk API
Zendesk + Howuku
 
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Get Survey Responses with Howuku API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Howuku
 
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Get Survey Responses with Howuku API on Ticket Closed (Instant) from Zendesk API
Zendesk + Howuku
 
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New Incoming Survey from the Howuku API

Emit new event when a new incoming survey is received. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Get Survey Responses with the Howuku API

Retrieves a list of survey responses from Howuku. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Howuku

The Howuku API offers tools for website analytics, feedback collection, and customer engagement. Leveraging Howuku on Pipedream allows you to automate responses to customer interactions, analyze web traffic in real-time, and integrate with other services for enhanced data processing and action triggers. It's a powerful way to streamline your user experience analysis, gain insights from user feedback, and push data to other platforms for extended functionality.

Connect Howuku

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    howuku: {
      type: "app",
      app: "howuku",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.howuku.com/v1/feedback`,
      headers: {
        "Authorization": `${this.howuku.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})