Integrate the Hive API with the Zendesk API

Setup the Hive API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Hive and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Hive with Zendesk#

Create Action For Project with Hive API on New Ticket (Instant) from Zendesk API

Zendesk + Hive

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Create Action For Project with Hive API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Hive

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Create Action For Project with Hive API on Ticket Closed (Instant) from Zendesk API

Zendesk + Hive

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Create Action For Project with Hive API on Ticket Pending (Instant) from Zendesk API

Zendesk + Hive

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Create Action For Project with Hive API on Ticket Solved (Instant) from Zendesk API

Zendesk + Hive

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Popular Hive and Zendesk Triggers#

New Action Created from the Hive API

Emit new event when a new action is created.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Action Updated from the Hive API

Emit new event when an action is updated.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Hive and Zendesk Actions#

Create Action For Project with the Hive API

Create an action for given project See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Action For Workspace with the Hive API

Create an action for given workspace See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Hive#

The Hive API allows for robust interaction with Hive's project and team management tools. By leveraging the Hive API within Pipedream, you can automate tasks, sync data across platforms, and create custom workflows that enhance productivity. For instance, you could automate project creation, update task statuses, or sync information to other business tools. Pipedream's serverless platform simplifies integration, enabling you to focus on crafting workflows without worrying about infrastructure.

Connect Hive#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    hive: {
      type: "app",
      app: "hive",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.hive.com/api/v1/users`,
      params: {
        api_key: `${this.hive.$auth.api_key}`,
        user_id: `${this.hive.$auth.user_id}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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