Integrate the HERE API with the Zendesk API

Setup the HERE API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate HERE and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect HERE with Zendesk#

Create Ticket with Zendesk API on Weather for ZIP Code from HERE API

HERE + Zendesk

Try it

Delete Ticket with Zendesk API on Weather for ZIP Code from HERE API

HERE + Zendesk

Try it

Update Ticket with Zendesk API on Weather for ZIP Code from HERE API

HERE + Zendesk

Try it

Popular HERE and Zendesk Triggers#

Weather for ZIP Code from the HERE API

Emits the weather report for a specific ZIP code on a schedule

Try it

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Overview of HERE#

The HERE API provides a suite of location-based services including maps, geocoding, places, routing, and traffic. With Pipedream, you can automate workflows that require real-time location intelligence. For instance, enhance logistics with dynamic routing, personalize customer interactions with geolocation data, or monitor assets by integrating location updates into your systems.

Connect HERE#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    here: {
      type: "app",
      app: "here",
    }
  },
  async run({steps, $}) {
    // Returns a sample set of weather observations for Berlin
    // See https://developer.here.com/documentation/weather/dev_guide/topics/example-weather-observation.html
    
    return await axios($, {
      url: `https://weather.ls.hereapi.com/weather/1.0/report.json?apiKey=${this.here.$auth.apikey}&product=observation&name=Berlin-Tegel`,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Community Posts#

Integrating Location Data into Pipedream Workflows

Over the past few months, I've become somewhat enamored with a new service called Pipedream. Pipedream is yet another serverless solution with a bit of a twist. It makes it easy to build workflows by piecing together various actions like LEGO bricks. These actions are small pieces of programming logic that cover a wide variety of different services. You can connect these actions together along with the ability to write Node code for your own logic.