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with Helpwise and ServiceNow?
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Popular Helpwise and ServiceNow Actions#
Integrate the Helpwise API with the ServiceNow API
Setup the Helpwise API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Helpwise and ServiceNow remarkably fast. Free for developers.
Overview of Helpwise#
The Helpwise API empowers you to automate and enhance your shared inbox experience. With it, you can programmatically manage emails, SMS, and other communications within your team's shared inboxes. By leveraging the Helpwise API on Pipedream, you can create efficient workflows that respond to inbound messages, synchronize communications with CRM platforms, organize customer interactions, and streamline various support processes.
Connect Helpwise#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpwise: {
type: "app",
app: "helpwise",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `https://app.helpwise.io/dev-apis/users/me`,
headers: {
"Accept": `application/json`,
"Accept-Encoding": `gzip, deflate`,
"Authorization": `${this.helpwise.$auth.api_key}:${this.helpwise.$auth.api_secret}`,
},
})
},
})
Overview of ServiceNow#
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
Connect ServiceNow#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})
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