Helpwise
Shared Inbox that allows teams to answer all customer queries across multiple channels from a single place in less time.
Integrate the Helpwise API with the Node API
Setup the Helpwise API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate Helpwise and Node remarkably fast. Free for developers.
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Popular Helpwise and Node Actions#
Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.
Overview of Helpwise#
The Helpwise API empowers you to automate and enhance your shared inbox experience. With it, you can programmatically manage emails, SMS, and other communications within your team's shared inboxes. By leveraging the Helpwise API on Pipedream, you can create efficient workflows that respond to inbound messages, synchronize communications with CRM platforms, organize customer interactions, and streamline various support processes.
Connect Helpwise#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpwise: {
type: "app",
app: "helpwise",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `https://app.helpwise.io/dev-apis/users/me`,
headers: {
"Accept": `application/json`,
"Accept-Encoding": `gzip, deflate`,
"Authorization": `${this.helpwise.$auth.api_key}:${this.helpwise.$auth.api_secret}`,
},
})
},
})
Overview of Node#
Develop, run and deploy your Node.js code in Pipedream workflows, using it between no-code steps, with connected accounts, or integrate Data Stores and File Stores.
This includes installing NPM packages, within your code without having to manage a package.json file or running npm install.
Below is an example of installing the axios package in a Pipedream Node.js code step. Pipedream imports the axios package, performs the API request, and shares the response with subsequent workflow steps:
Connect Node#
// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
async run({ steps, $ }) {
// Return data to use it in future steps
return steps.trigger.event
},
})Community Posts#
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