Helpwise

Shared Inbox that allows teams to answer all customer queries across multiple channels from a single place in less time.

Integrate the Helpwise API with the Node API

Setup the Helpwise API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate Helpwise and Node remarkably fast. Free for developers.

Run Node Code with the Node API

Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.

 
Try it

Overview of Helpwise

The Helpwise API enables you to build a variety of different applications that
can help you manage your customer interactions more effectively. Some examples
of applications that you can build using the Helpwise API include:

  • A customer service application that enables you to track and respond to
    customer queries more effectively.
  • A Sales CRM application that gives you visibility into your sales pipeline
    and helps you close more deals.
  • A marketing automation application that helps you track and nurture your
    leads more effectively.

Connect Helpwise

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpwise: {
      type: "app",
      app: "helpwise",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "post",
      url: `https://app.helpwise.io/dev-apis/users/me`,
      headers: {
        "Accept": `application/json`,
        "Accept-Encoding": `gzip, deflate`,
        "Authorization": `${this.helpwise.$auth.api_key}:${this.helpwise.$auth.api_secret}`,
      },
    })
  },
})

Connect Node

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// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
  async run({ steps, $ }) {
    // Return data to use it in future steps
    return steps.trigger.event
  },
})

Community Posts

Automate checking a ticket system's availability with Node.js and Pipedream
Automate checking a ticket system's availability with Node.js and Pipedream
How I used Node.js and Pipedream to automatically scrape a ticket booking site and notify me if availability had changed.