Shared Inbox that allows teams to answer all customer queries across multiple channels from a single place in less time.
Create a new document in a collection of your choice. See the docs here
Execute an aggregation pipeline on a MongoDB collection. See the documentation
The Helpwise API empowers you to automate and enhance your shared inbox experience. With it, you can programmatically manage emails, SMS, and other communications within your team's shared inboxes. By leveraging the Helpwise API on Pipedream, you can create efficient workflows that respond to inbound messages, synchronize communications with CRM platforms, organize customer interactions, and streamline various support processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpwise: {
type: "app",
app: "helpwise",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `https://app.helpwise.io/dev-apis/users/me`,
headers: {
"Accept": `application/json`,
"Accept-Encoding": `gzip, deflate`,
"Authorization": `${this.helpwise.$auth.api_key}:${this.helpwise.$auth.api_secret}`,
},
})
},
})
The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.
import mongodb from 'mongodb'
export default defineComponent({
props: {
mongodb: {
type: "app",
app: "mongodb",
},
collection: {
type: "string"
},
filter: {
type: "object"
}
},
async run({steps, $}) {
const MongoClient = mongodb.MongoClient
const {
database,
hostname,
username,
password,
} = this.mongodb.$auth
const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
const client = await MongoClient.connect(url, {
useNewUrlParser: true,
useUnifiedTopology: true
})
const db = client.db(database)
const results = await db.collection(this.collection).find(this.filter).toArray();
$.export('results', results);
await client.close()
},
})