Helpwise

Shared Inbox that allows teams to answer all customer queries across multiple channels from a single place in less time.

Integrate the Helpwise API with the HTTP / Webhook API

Setup the Helpwise API trigger to run a workflow which integrates with the HTTP / Webhook API. Pipedream's integration platform allows you to integrate Helpwise and HTTP / Webhook remarkably fast. Free for developers.

New Requests from the HTTP / Webhook API

Get a URL and emit the full HTTP event on every request (including headers and query parameters). You can also configure the HTTP response code, body, and more.

 
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New Requests (Payload Only) from the HTTP / Webhook API

Get a URL and emit the HTTP body as an event on every request

 
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New event when the content of the URL changes. from the HTTP / Webhook API

Emit new event when the content of the URL changes.

 
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Send any HTTP Request with the HTTP / Webhook API

Send an HTTP request using any method and URL. Optionally configure query string parameters, headers, and basic auth.

 
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Send GET Request with the HTTP / Webhook API

Send an HTTP GET request to any URL. Optionally configure query string parameters, headers and basic auth.

 
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Send POST Request with the HTTP / Webhook API

Send an HTTP POST request to any URL. Optionally configure query string parameters, headers and basic auth.

 
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Send PUT Request with the HTTP / Webhook API

Send an HTTP PUT request to any URL. Optionally configure query string parameters, headers and basic auth.

 
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Return HTTP Response with the HTTP / Webhook API

Use with an HTTP trigger that uses "Return a custom response from your workflow" as its HTTP Response

 
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Overview of Helpwise

The Helpwise API enables you to build a variety of different applications that
can help you manage your customer interactions more effectively. Some examples
of applications that you can build using the Helpwise API include:

  • A customer service application that enables you to track and respond to
    customer queries more effectively.
  • A Sales CRM application that gives you visibility into your sales pipeline
    and helps you close more deals.
  • A marketing automation application that helps you track and nurture your
    leads more effectively.

Connect Helpwise

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpwise: {
      type: "app",
      app: "helpwise",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "post",
      url: `https://app.helpwise.io/dev-apis/users/me`,
      headers: {
        "Accept": `application/json`,
        "Accept-Encoding": `gzip, deflate`,
        "Authorization": `${this.helpwise.$auth.api_key}:${this.helpwise.$auth.api_secret}`,
      },
    })
  },
})

Connect HTTP / Webhook

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// To use any npm package on Pipedream, just import it
import axios from "axios"

export default defineComponent({
  async run({ steps, $ }) {
    const { data } = await axios({
      method: "GET",
      url: "https://pokeapi.co/api/v2/pokemon/charizard",
    })
    return data.species
  },
})

Community Posts

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Building a Traffic-Based Workflow in Pipedream
Normally I don't like to blog about stuff that isn't generally available to all, but as it will be available sometime soon, I decided to go ahead anyway. And I built something really cool I want to share so that's another reason to talk about this now!