Helpwise

Shared Inbox that allows teams to answer all customer queries across multiple channels from a single place in less time.

Integrate the Helpwise API with the Formatting API

Setup the Helpwise API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate Helpwise and Formatting remarkably fast. Free for developers.

[Data] Convert JSON to String with the Formatting API

Convert an object to a JSON format string

 
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[Data] Parse JSON with the Formatting API

Parse a JSON string

 
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[Date/Time] Add/Subtract Time with the Formatting API

Add or subtract time from a given input

 
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[Date/Time] Compare Dates with the Formatting API

Get the duration between two dates in days, hours, minutes, and seconds along with checking if they are the same.

 
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[Date/Time] Format with the Formatting API

Format a date string to another date string

 
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Overview of Helpwise

The Helpwise API enables you to build a variety of different applications that
can help you manage your customer interactions more effectively. Some examples
of applications that you can build using the Helpwise API include:

  • A customer service application that enables you to track and respond to
    customer queries more effectively.
  • A Sales CRM application that gives you visibility into your sales pipeline
    and helps you close more deals.
  • A marketing automation application that helps you track and nurture your
    leads more effectively.

Connect Helpwise

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpwise: {
      type: "app",
      app: "helpwise",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "post",
      url: `https://app.helpwise.io/dev-apis/users/me`,
      headers: {
        "Accept": `application/json`,
        "Accept-Encoding": `gzip, deflate`,
        "Authorization": `${this.helpwise.$auth.api_key}:${this.helpwise.$auth.api_secret}`,
      },
    })
  },
})

Connect Formatting

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export default defineComponent({
  async run({ steps, $ }) {
    const text = ' Hello world! ';
    return text.trim()
  },
})