Helpwise

Shared Inbox that allows teams to answer all customer queries across multiple channels from a single place in less time.

Integrate the Helpwise API with the Formatting API

Setup the Helpwise API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate Helpwise and Formatting remarkably fast. Free for developers.

[Data] Convert JSON to String with the Formatting API

Convert an object to a JSON format string

 
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[Data] Parse JSON with the Formatting API

Parse a JSON string

 
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[Date/Time] Add/Subtract Time with the Formatting API

Add or subtract time from a given input

 
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[Date/Time] Compare Dates with the Formatting API

Get the duration between two dates in days, hours, minutes, and seconds along with checking if they are the same.

 
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[Date/Time] Format with the Formatting API

Format a date string to another date string

 
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Overview of Helpwise

The Helpwise API empowers you to automate and enhance your shared inbox experience. With it, you can programmatically manage emails, SMS, and other communications within your team's shared inboxes. By leveraging the Helpwise API on Pipedream, you can create efficient workflows that respond to inbound messages, synchronize communications with CRM platforms, organize customer interactions, and streamline various support processes.

Connect Helpwise

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpwise: {
      type: "app",
      app: "helpwise",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "post",
      url: `https://app.helpwise.io/dev-apis/users/me`,
      headers: {
        "Accept": `application/json`,
        "Accept-Encoding": `gzip, deflate`,
        "Authorization": `${this.helpwise.$auth.api_key}:${this.helpwise.$auth.api_secret}`,
      },
    })
  },
})

Connect Formatting

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export default defineComponent({
  async run({ steps, $ }) {
    const text = ' Hello world! ';
    return text.trim()
  },
})