Helpwise

Shared Inbox that allows teams to answer all customer queries across multiple channels from a single place in less time.

Integrate the Helpwise API with the Data Stores API

Setup the Helpwise API trigger to run a workflow which integrates with the Data Stores API. Pipedream's integration platform allows you to integrate Helpwise and Data Stores remarkably fast. Free for developers.

Add or update a single record with the Data Stores API

Add or update a single record in your Pipedream Data Store.

 
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Add or update multiple records with the Data Stores API

Add or update multiple records to your Pipedream Data Store.

 
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Append to record with the Data Stores API

Append to a record in your data store Pipedream Data Store. If the record does not exist, a new record will be created in an array format.

 
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Check for existence of key with the Data Stores API

Check if a key exists in your Pipedream Data Store or create one if it doesn't exist.

 
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Delete a single record with the Data Stores API

Delete a single record in your Pipedream Data Store.

 
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Overview of Helpwise

The Helpwise API enables you to build a variety of different applications that
can help you manage your customer interactions more effectively. Some examples
of applications that you can build using the Helpwise API include:

  • A customer service application that enables you to track and respond to
    customer queries more effectively.
  • A Sales CRM application that gives you visibility into your sales pipeline
    and helps you close more deals.
  • A marketing automation application that helps you track and nurture your
    leads more effectively.

Connect Helpwise

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpwise: {
      type: "app",
      app: "helpwise",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "post",
      url: `https://app.helpwise.io/dev-apis/users/me`,
      headers: {
        "Accept": `application/json`,
        "Accept-Encoding": `gzip, deflate`,
        "Authorization": `${this.helpwise.$auth.api_key}:${this.helpwise.$auth.api_secret}`,
      },
    })
  },
})

Overview of Data Stores

With the Data Stores API, you can build applications that:

  • Store data for later retrieval
  • Retrieve data from a store
  • Update data in a store
  • Delete data from a store

Connect Data Stores

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export default defineComponent({
  props: {
    myDataStore: {
      type: "data_store",
    },
  },
  async run({ steps, $ }) {
    await this.myDataStore.set("key_here","Any serializable JSON as the value")
    return await this.myDataStore.get("key_here")
  },
})