Integrate the Helpspace API with the Microsoft Teams API

Setup the Helpspace API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Helpspace and Microsoft Teams remarkably fast. Free for developers.

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Popular Ways to Connect Helpspace with Microsoft Teams#

Create Channel with Microsoft Teams API on New Customer (Instant) from Helpspace API

Helpspace + Microsoft Teams

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Create Channel with Microsoft Teams API on New Ticket (Instant) from Helpspace API

Helpspace + Microsoft Teams

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Create Customer with Helpspace API on New Channel from Microsoft Teams API

Microsoft Teams + Helpspace

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Create Customer with Helpspace API on New Channel Message from Microsoft Teams API

Microsoft Teams + Helpspace

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Create Customer with Helpspace API on New Chat from Microsoft Teams API

Microsoft Teams + Helpspace

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Popular Helpspace and Microsoft Teams Triggers#

New Customer (Instant) from the Helpspace API

Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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New Ticket (Instant) from the Helpspace API

Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

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Popular Helpspace and Microsoft Teams Actions#

Create Customer with the Helpspace API

Creates a new customer in Helpspace. See the documentation

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Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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Create Ticket with the Helpspace API

Creates a new ticket in Helpspace. See the documentation

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Overview of Helpspace#

The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.

Connect Helpspace#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpspace: {
      type: "app",
      app: "helpspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpspace.com/api/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
        "Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
      },
    })
  },
})

Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})

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