Integrate the Helper Functions API with the Zendesk API

Setup the Helper Functions API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Helper Functions and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Helper Functions with Zendesk#

Base64 Decode String with Helper Functions API on New Ticket (Instant) from Zendesk API

Zendesk + Helper Functions

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Base64 Decode String with Helper Functions API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Helper Functions

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Base64 Decode String with Helper Functions API on Ticket Closed (Instant) from Zendesk API

Zendesk + Helper Functions

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Base64 Decode String with Helper Functions API on Ticket Pended (Instant) from Zendesk API

Zendesk + Helper Functions

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Base64 Decode String with Helper Functions API on Ticket Solved (Instant) from Zendesk API

Zendesk + Helper Functions

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Popular Helper Functions and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Helper Functions and Zendesk Actions#

Base64 Decode String with the Helper Functions API

Accepts a base64-encoded string, returns a decoded UTF-8 string

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Compare Arrays with the Helper Functions API

Get the difference, intersection, union, or symetric difference of two arrays/sets.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Convert Currency with the Helper Functions API

Convert an amount between currencies. See the documentation

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Overview of Helper Functions#

The Helper Functions app on Pipedream is a set of pre-built functions that streamline common tasks in your workflows. It acts like a Swiss Army knife for developers, providing essential tools such as format conversion, date manipulation, and text processing. By leveraging these functions, you can reduce the boilerplate code needed for routine operations, speeding up the development of intricate automations. The Helper Functions API can be a game changer when it comes to tasks like parsing dates in user-friendly formats, encoding and decoding data, or generating UUIDs, making them more efficient and less error-prone.

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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