What do you want to automate
with HelpCrunch and WATI?
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Popular HelpCrunch and WATI Triggers#
Emit new event when the status of a chat is updated. See the documentation
Emit new event when a contact is created from an incoming WhatsApp message.
Emit new event when there is an incoming message on your number.
Emit new event when a new customer is created. See the documentation
Popular HelpCrunch and WATI Actions#
Creates a new customer record within the Helpcrunch platform. See the documentation
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation
Enables sending of WhatsApp messages using a pre-approved template. See the documentation
Allows updating attributes/tags related to an existing contact. See the documentation
Overview of HelpCrunch #
The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.
Connect HelpCrunch #
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpcrunch: {
type: "app",
app: "helpcrunch",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpcrunch.com/v1/organization`,
headers: {
Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
},
})
},
})
Overview of WATI#
The WATI API allows you to power up your customer engagement by leveraging WhatsApp messaging. With Pipedream's capabilities, you can create serverless workflows that integrate WATI to automate personalized notifications, process inbound messages, and manage contacts. This can help scale your customer service, marketing campaigns, and streamline communications with WhatsApp's wide user base.
Connect WATI#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wati: {
type: "app",
app: "wati",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.wati.$auth.api_endpoint}/api/v1/getContacts`,
headers: {
"Accept": `*/*`,
"Authorization": `${this.wati.$auth.access_token}`,
},
})
},
})
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