with Help Scout and NetHunt CRM?
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The NetHunt CRM API provides powerful access to manage customer relationship data programmatically. With this API and Pipedream, you can automate tasks, synchronize customer data across platforms, trigger communications based on customer interactions, and much more. Pipedream's serverless execution model and vast library of app integrations open up a myriad of possibilities for streamlining sales processes and enhancing customer engagement by automating the flow of information between NetHunt CRM and other business tools.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
nethunt_crm: {
type: "app",
app: "nethunt_crm",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://nethunt.com/api/v1/zapier/triggers/readable-folder`,
auth: {
username: `${this.nethunt_crm.$auth.email_address}`,
password: `${this.nethunt_crm.$auth.api_key}`,
},
})
},
})