Integrate the Help Scout API with the MongoDB API

Setup the Help Scout API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate Help Scout and MongoDB remarkably fast. Free for developers.

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Popular Ways to Connect Help Scout with MongoDB#

Add Note to Conversation with Help Scout API on New Collection from MongoDB API

MongoDB + Help Scout

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Add Note to Conversation with Help Scout API on New Database from MongoDB API

MongoDB + Help Scout

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Add Note to Conversation with Help Scout API on New Document from MongoDB API

MongoDB + Help Scout

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Add Note to Conversation with Help Scout API on New Field in Document from MongoDB API

MongoDB + Help Scout

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Create Customer with Help Scout API on New Collection from MongoDB API

MongoDB + Help Scout

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Popular Help Scout and MongoDB Triggers#

New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

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New Conversation Created (Instant) from the Help Scout API

Emit new event when a new conversation is created.

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New Customer Added (Instant) from the Help Scout API

Emit new event when a new customer is added.

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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

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New Database from the MongoDB API

Emit new an event when a new database is added

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Popular Help Scout and MongoDB Actions#

Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

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Execute Aggregation with the MongoDB API

Execute an aggregation pipeline on a MongoDB collection. See the documentation

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Overview of Help Scout#

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of MongoDB#

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB#

import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})

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