Help Scout
Simple Customer Service Software and Education
Integrate the Help Scout API with the Microsoft Teams API
Setup the Help Scout API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Help Scout and Microsoft Teams remarkably fast. Free for developers.
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Popular Ways to Connect Help Scout with Microsoft Teams#
Popular Help Scout and Microsoft Teams Triggers#
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a new message is posted in a channel
Popular Help Scout and Microsoft Teams Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Create a new channel in Microsoft Teams. See the docs here
Creates a new customer record in Help Scout. See the documentation
Get the list of shift instances for a team. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of Microsoft Teams#
The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.
Connect Microsoft Teams#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_teams: {
type: "app",
app: "microsoft_teams",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
},
})
},
})
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