What do you want to automate
with Help Scout and Kustomer?
Prompt, edit and deploy AI agents that connect to Help Scout, Kustomer and 2,500+ other apps in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Help Scout with Kustomer#
Popular Help Scout and Kustomer Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is created in Kustomer.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new customer is added to Kustomer.
Emit new event when a new conversation is created.
Popular Help Scout and Kustomer Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new conversation in Kustomer. See the documentation
Creates a new customer record in Help Scout. See the documentation
Updates an existing conversation in Kustomer. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Connect Kustomer#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
kustomer: {
type: "app",
app: "kustomer",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.kustomer.$auth.subdomain}.api.kustomerapp.com/v1/customers`,
headers: {
Authorization: `Bearer ${this.kustomer.$auth.api_key}`,
"accept": `application/json`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies