Simple Customer Service Software and Education
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a specified property is provided or updated on a company. See the documentation
Adds a note to an existing conversation in Help Scout. See the documentation
Adds a contact to a specific static list. See the documentation
Creates a new customer record in Help Scout. See the documentation
Create or update a batch of contacts by its ID or email. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The HubSpot API enables developers to integrate into HubSpots CRM, CMS, Conversations, and other features. It allows for automated management of contacts, companies, deals, and marketing campaigns, enabling custom workflows, data synchronization, and task automation. This streamlines operations and boosts customer engagement, with real-time updates for rapid response to market changes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
hubspot: {
type: "app",
app: "hubspot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.hubapi.com/integrations/v1/me`,
headers: {
Authorization: `Bearer ${this.hubspot.$auth.oauth_access_token}`,
},
})
},
})