with Help Scout and ElevenLabs?
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Download one or more history items to your workflow's tmp
directory. If one history item ID is provided, we will return a single audio file. If more than one history item IDs are provided, we will provide the history items packed into a .zip file. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The ElevenLabs API offers text-to-speech capabilities with realistic voice synthesis. Integrating this API on Pipedream allows you to build automated workflows that convert text content into spoken audio files. You can trigger these conversions from various events, process the text data, send it to the ElevenLabs API, and handle the audio output—all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
elevenlabs: {
type: "app",
app: "elevenlabs",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.elevenlabs.io/v1/user`,
headers: {
"Accept": `application/json`,
"xi-api-key": `${this.elevenlabs.$auth.api_key}`,
},
})
},
})