What do you want to automate
with Help Scout and Easy-Peasy.AI?
Prompt, edit and deploy AI agents that connect to Help Scout, Easy-Peasy.AI and 2,500+ other apps in seconds.
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Popular Ways to Connect Help Scout with Easy-Peasy.AI#
Popular Help Scout and Easy-Peasy.AI Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Popular Help Scout and Easy-Peasy.AI Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Generates AI transcription for a given audio URL. See the documentation
Creates a new customer record in Help Scout. See the documentation
Generates an AI image based on the given prompt. See the documentation
Generates text outputs for the templates. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Connect Easy-Peasy.AI#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
easy_peasy_ai: {
type: "app",
app: "easy_peasy_ai",
}
},
async run({steps, $}) {
const data = {
"audio_type": `podcast`,
"language": `English`,
"name": `Interview with John Doe`,
"detect_speakers": `true`,
"enhanced_quality": `true`,
"url": `https://example.com/audiofile.mp3`,
}
return await axios($, {
method: "post",
url: `https://easy-peasy.ai/api/transcriptions`,
headers: {
"accept": `application/json`,
"content-type": `application/json`,
"x-api-key": `${this.easy_peasy_ai.$auth.api_key}`,
},
data,
})
},
})
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