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with Help Scout and Dromo?
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Popular Ways to Connect Help Scout with Dromo#
Popular Help Scout and Dromo Triggers#
Emit new event when a headless import has issues and needs a review
Emit new event when an agent replies to a conversation.
Emits a new event when a headless import has been completed successfully.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular Help Scout and Dromo Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of Dromo#
The Dromo API is a logistics and shipment tracking service that provides real-time data on shipments across carriers. With this API, you can tap into a vast network of shipping information, automate tracking processes, send notifications on shipment updates, and integrate your logistics data with other business systems. On Pipedream, you can create workflows that leverage the Dromo API to connect with various apps, automate shipment tracking updates, and streamline logistics processes.
Connect Dromo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dromo: {
type: "app",
app: "dromo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.dromo.io/api/v1/uploads/`,
headers: {
"X-Dromo-License-Key": `${this.dromo.$auth.api_key}`,
},
})
},
})
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