with Help Scout and Crowdin?
Emit new event when an agent replies to a conversation.
Emit new event when a user adds a comment or an issue in Crowdin.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Performs machine translation of the uploaded files. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The Crowdin API offers a way to streamline localization processes by enabling automated interactions with Crowdin projects. With this API on Pipedream, you can create workflows that manage translations, coordinate with translators, and sync localized content across your apps. It becomes easy to upload new source files, download translations, manage projects, and crowdsource translations, all within the Pipedream ecosystem.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
crowdin: {
type: "app",
app: "crowdin",
}
},
async run({steps, $}) {
return await axios($, {
// If you are using Crowdin Enterprise, your API URL
// should be https://{your_org_domain}.api.crowdin.com/
url: `https://api.crowdin.com/api/v2/user`,
headers: {
Authorization: `Bearer ${this.crowdin.$auth.oauth_access_token}`,
},
})
},
})