What do you want to automate
with Help Scout and Cisco Webex?
Prompt, edit and deploy AI agents that connect to Help Scout, Cisco Webex and 2,500+ other apps in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Help Scout with Cisco Webex#
Popular Help Scout and Cisco Webex Triggers#
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a message is added. See the docs here
Popular Help Scout and Cisco Webex Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a room. The authenticated user is automatically added as a member of the room. See the docs here
Creates a new customer record in Help Scout. See the documentation
Post a plain text or rich text message, and optionally, a file attachment, to a room. See the docs here
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Overview of Cisco Webex#
The Cisco Webex API allows developers to integrate their applications with Cisco's robust collaboration tools, creating a workflow of communication within teams and automating various aspects of the meeting lifecycle, from scheduling to follow-up actions. With this API, you can streamline meeting setups, fetch detailed information about participants and meetings, send messages to spaces (rooms), and manage your Webex resources programmatically. Leveraging Pipedream's capabilities, you can connect these features with other apps to automate complex tasks, analyze meeting data, enhance productivity, and maintain a well-organized communication ecosystem.
Connect Cisco Webex#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
cisco_webex: {
type: "app",
app: "cisco_webex",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://webexapis.com/v1/people/me`,
headers: {
Authorization: `Bearer ${this.cisco_webex.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies