with Help Scout and ChartMogul?
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Adds a note to an existing conversation in Help Scout. See the documentation
Adds custom attributes to customers that have the specified email address. See the docs here
Creates a new customer record in Help Scout. See the documentation
Adds custom attributes to a given customer. See the docs here
Adds tags to customers that have the specified email address. See the docs here
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
ChartMogul is an analytics platform designed to help subscription businesses analyze their revenue, churn, and other key performance indicators (KPIs). By leveraging the ChartMogul API, you can import, manipulate, and retrieve customer subscription data to gain insights into the financial health of your business. When used with Pipedream, you can automate complex workflows, combine subscription data with external tools, and react in real-time to changes in your subscription metrics.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chartmogul: {
type: "app",
app: "chartmogul",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.chartmogul.com/v1/ping`,
auth: {
username: `${this.chartmogul.$auth.account_token}`,
password: `${this.chartmogul.$auth.secret_key}`,
},
})
},
})